All orders are processed within 1–5 business days after payment has been received and verified. During periods of high demand, holidays, or promotional events, processing times may be slightly longer.
Once your order has been processed, it will be dispatched to our shipping partners.
Estimated shipping times are as follows:
Standard Shipping: Up to 25 business days
Delivery times are estimates only and are not guaranteed.
Please note that shipping times may vary due to customs inspections, weather conditions, carrier delays, public holidays, or other circumstances outside of our control.
Tracking details will be provided once your order has been dispatched. Please allow a few days for tracking information to update after receiving your shipping confirmation email.
While we make every effort to deliver your order as quickly as possible, delays can occasionally occur. By placing an order, you acknowledge and accept that delivery may take up to 25 business days.
Refunds, cancellations, or compensation will not be provided solely because an order is still within the stated delivery timeframe of up to 25 business days.
If your order has not arrived after this timeframe, please contact us so we can investigate with the shipping carrier.
Customers are responsible for providing accurate shipping information. We are not responsible for delays or additional costs resulting from incorrect or incomplete addresses provided at checkout.
If your parcel is lost or arrives damaged, please contact us within 7 days of delivery (or the expected delivery date for lost parcels). We will work with the shipping carrier to investigate and assist in resolving the issue.
If you have any questions regarding your order or shipping, please contact our customer support team, and we'll be happy to assist you.